Free 30 Day Guarantee and 1 Year Warranty

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FAQ

Warranty

The Rok Fan products are backed with a free 1 year warranty, 30 day money bak guarantee and also a lifetime warranty for 5 $.

Shipping Times

The Rok Fan orders are fulfilled and shipped anywhere in the United States within 5-10 days. For further details please read our shipping policy.

Is the Ice Plate safe to apply on Skin?

Yes, The Temperature of the Ice Plate on the Rok Fan goes as only low as 62º F (17º C). If you have any further questions, please send an email to hello@therokfan.com 

Please Note: The Ice Plate may get warm after usage, This is quite normal as the peltier device dissipates heat on the other side when functioning resulting in the plate warming up when turned off , keep away from skin once ice plate is off and or device is off.

What payment methods are accepted?

We support all credit cards, Apple Pay and Google Pay.